Frequently asked questions
We're here to help! Below you'll find answers to the most common questions about our luxury handmade soaps, ordering process, and delivery options in Christchurch, New Zealand. If you can't find what you're looking for, please don't hesitate to contact us directly.
Questions you might have
Are your handmade soaps 100% natural?
While our luxury handmade soaps boast a high percentage of beautiful natural ingredients, they are not always 100% natural. We carefully select our components to ensure both quality and safety, providing you with a luxurious bathing experience.
What makes for the love of soap unique?
At For The Love Of Soap, we pride ourselves on crafting luxury handmade soaps with passion and care right here in Christchurch, New Zealand. Our dedication to quality ingredients and unique formulations sets us apart, ensuring every bar delivers a truly indulgent experience that stands out from the ordinary.
Can I pick up my online order in christchurch?
Yes, absolutely! We offer a convenient local pickup option in Christchurch for your online orders. Simply select "Local Pickup" during checkout, and we'll let you know when your beautiful handmade soaps are ready.
What ingredients do you use in your soaps?
We use a blend of high-quality, ethically sourced ingredients, including essential oils for fragrance, and natural colourants.
How long does shipping take for online orders?
Once your order for our beautiful handmade soaps is placed online, shipping typically takes 3-5 business days within New Zealand. You'll receive a tracking number once your order has been dispatched.
Do you offer custom soap orders or gift sets?
We love creating special experiences! For custom orders or bespoke gift sets, please contact us directly to discuss your requirements. We'll do our best to create something perfect for you.
Are your soaps suitable for sensitive skin?
Many of our soaps are formulated with gentle ingredients suitable for sensitive skin. We recommend checking the ingredient list on each product page and performing a patch test if you have specific sensitivities or allergies.
What is your return policy?
Due to the nature of our products, we generally do not accept returns on opened soap bars for hygiene reasons. However, if there's an issue with your order, please contact us within 1-2 days of receipt, and we'll be happy to help resolve it.
Have more questions?
Can't find the answer you're looking for? Our team at For The Love Of Soap is always happy to help. Reach out to us for any specific inquiries about our luxury handmade soaps or your order.